ROYAL SPA FAMILY - loyalty program

ROYAL SPA family is dedicated to loyal guests of spa hotels and resorts of ROYAL SPA.

We appreciate your loyalty and trust you have when visiting our hotels. Therefore we have prepared an attractive programme for you.

Become a member of our ROYAL SPA FAMILY. You will be rewarded by interesting discounts and other irresistible bonuses.

How to apply to ROYAL SPA family

  • Personally – fill the form at reception, loyalty card will be issued straight away.

How to earn the points

  • The whole amount, which you pay for a stay, will be transferred into the points. For every 25 CZK you will earn 1 point.
  • The points is possible to earn on every stay from the date the card was issued, it cannot be earned backwards.
  • The points are earned only on stays purchased directly through our reservation office or reception at any of ROYAL SPA hotels and resorts.

How to use bonuses and discounts

  • Discounts and bonuses is possible to use after first stay is paid.
  • In order to use discounts and bonuses is necessary to provide valid loyalty card.
  • Loyalty card is not transferable – benefits can use only the owner of the card.
  • Membership discount is possible to use for a room (not for the person).
  • ROYAL SPA membership discount cannot be combined with other discounts. Also it cannot be used for discounted packages.

IMPORTANT INFORMATION

  • The points cannot be earned, if you will pay for a stay by payment vouchers or benefit programme.
  • The points cannot be earned, if you book your stay through travel agency.
  • The points cannot be earned, if you book your stay through other middleman (insurance company, business stay ect.).
  • The points cannot be earned, if you book your stay through other reservation system then ROYAL SPA.
  • If you do not visit any of ROYAL SPA hotels more then 24 months in row, it will be deducted 500 points for every year you do not visit our establishments.

membership cards

STANDARD CARD

0 - 2 999 points

Standard card ROYAL SPA

BONUSES:

  • for 250 - 1 499 points is discount on stay 5%
  • for 1 500 - 2 999 points is discount on stay 8%
  • in case hotel is fully booked there is a priority on waiting list
  • 10% discount on entry to pools at thermal park THERME LOSINY
  • 5% discount on spa cosmetics THERMELOVE and SINOVA
  • exclusive offers for ROYAL SPA family members

SILVER CARD

3 000 - 5 999 bodů

Silver card ROYAL SPA

BONUSES:

  • for 3 000 - 3 999 points is discount on stay 12%
  • for 4 000 - 4 999 points is discount on stay 14%
  • for 5 000 - 5 999 points is discount on stay 16%
  • in case hotel is fully booked there is a priority on waiting list
  • gift at the room
  • 15% discount on entry to pools at thermal park THERME LOSINY
  • visit to sauna at thermal park THERME PARK for free
  • 10% discount on spa cosmetics THERMELOVE and SINOVA
  • exclusive offers for ROYAL SPA family members

GOLD CARD

6 000 a více bodů

Gold card ROYAL SPA

BONUSES:

  • for 6 000 - 6 999 points is discount on stay 18%
  • for 7 000 points and more is discount on stay 20%
  • 10% discount on the second room booked by gold member
  • VIP Check in: can go directly to the room without regular check in at reception we will let you know the room number in advance and the keys will be ready in the room
  • gift at the room
  • complimentary coffee after lunch or dinner at hotel restaurant
  • 1x complimentary classic partial massage per person for stays for 7 nights
  • no cancellation fees
  • in case hotel is fully booked there is a priority on waiting list
  • 20% discount on entry to pools at thermal park THERME LOSINY
  • 15% discount on spa cosmetics THERMELOVE and SINOVA
  • exclusive offers for ROYAL SPA family members

Contact us, we will advise you and answer your questions.