ROYAL SPA family
ROYAL SPA family is dedicated to loyal guests of spa and wellness hotels of ROYAL SPA.
We appreciate your loyalty and trust you have when visiting our hotels. Therefore we have prepared an attractive programme for you.
Become a member of our ROYAL SPA family. You will be rewarded by interesting discounts and other irresistible bonuses.
How to apply to ROYAL SPA family
- Personally – fill the form at reception, loyalty card will be issued straight away.
How to earn the points
- The whole amount, which you pay for a stay, will be transferred into the points. For every 25 CZK you will earn 1 point.
- The points is possible to earn on every stay from the date the card was issued, it cannot be earned backwards.
- The points are earned only on stays purchased directly through our reservation office or reception at any of ROYAL SPA hotels.
- The points cannot be earned, if you:
- you will pay for a stay by payment vouchers or benefit programme
- book your stay through travel agency
- book your stay through other middleman (insurance company, business stay...)
- book your stay through other reservation system then ROYAL SPA.
- If you do not visit any of ROYAL SPA hotels more then 24 months in row, it will be deducted 500 points for every year you do not visit our establishments.
How to use bonuses and discounts
- Discounts and bonuses is possible to use after first stay is paid.
- In order to use discounts and bonuses is necessary to provide valid loyalty card.
- Loyalty card is not transferable – benefits can use only the owner of the card.
- Membership discount is possible to use for a room (not for the person).
- ROYAL SPA membership discount cannot be combined with other discounts. Also it cannot be used for discounted packages.
Kinds of membership cards
Neváhejte nás kontaktovat, rádi Vám poradíme a odpovíme na Vaše dotazy.